Privacy Policy

How SocialArcade protects and manages your personal information

Introduction

At SocialArcade, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our gaming services.

Last Updated: September 11, 2025

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Demographic information (age, location)
  • Communication preferences
  • Feedback and correspondence

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website
  • Game preferences and usage patterns

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookies Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver our gaming services and maintain the website
  • Improving User Experience: To analyze usage patterns and enhance our services
  • Communication: To respond to your inquiries and provide customer support
  • Security: To protect against fraud and ensure the security of our platform
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send you updates about new games and features (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal of Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@socialarcade.org

Phone: +64 9 378 2947

Address: 42 Queen Street, Auckland 1010, New Zealand

Data Protection Officer: dpo@socialarcade.org